sb789 Privacy Policy

1. Introduction and Consent

This privacy policy ("Policy") applies to the sb789.cam website operated by sb789 ("we", "us", "Platform") and all related services. By using our Platform you are agreeing to the terms described in this Policy.

We are committed to providing players in Bangladesh with a safe, transparent, and trustworthy online gaming environment. Protecting the privacy of your personal information is a fundamental responsibility for us. This Policy explains in detail what types of information we collect, how that information is used, and what steps we take to protect your data.

For any questions or concerns about this Policy, you can reach us via our 24/7 live chat support or by email.

2. What Information We Collect

We collect various types of information to provide the highest quality service on the sb789 Platform, to prevent fraud, and to meet regulatory obligations.

2.1 Information Collected at Registration

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID (NID) or passport number (for identity verification)
• Residential address

2.2 Financial Information

We collect the necessary payment information to process deposits and withdrawals. This includes:

• bKash, Nagad, Rocket, or bank account numbers
• Transaction history and amounts
• Relevant financial information for source verification

2.3 Automatically Collected Information

When you use the Platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type, operating system, and language settings
• Page visit history, session duration, and click patterns
• Data collected through cookies and similar tracking technologies
• Gaming behavior and history (to ensure responsible gaming)

3. Purpose of Using Information

sb789 uses the information collected for the specific purposes below. We ensure a lawful basis before using any information for any purpose.

3.1 Service Operations

• Account creation, verification, and management
• Processing deposit and withdrawal transactions
• Issuing and managing bonuses and rewards
• Managing the VIP program and providing cashback

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and illegal activity
• Age verification (service is for those aged 21 and above only)
• Identity verification and completing KYC processes
• Enforcing responsible gaming policies

3.3 Service Improvement and Support

• Providing customer service through 24/7 Bengali-language support
• Improving Platform performance and usability
• Identifying and resolving technical issues
• Creating a personalized gaming experience

3.4 Communications

• Sending important account notifications and updates
• Informing you of relevant promotional offers and bonus information (subject to your consent)
• Sending security alerts and transaction confirmation messages

4. Sharing Information with Third Parties

sb789 does not sell or commercially rent your personal information. However, we may share information with third parties in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with payment processors (bKash, Nagad, Rocket, bank transfers), game software providers, and technology service providers. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to provide relevant information in response to court orders, legal proceedings, or lawful requests from government authorities.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities in connection with investigations into fraud, money laundering, or other unlawful activities.

5. Security Measures

sb789 uses industry-standard security technology to protect your personal and financial information.

5.1 Technical Protection

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted
• Data Encryption: Sensitive information such as passwords is stored as encrypted hashes
• Firewall and Intrusion Detection: Multi-layered firewall systems to protect our servers
• Regular Security Audits: Periodic system reviews conducted by third-party experts

5.2 Operational Protection

• Limited access policy — only authorized staff can access the information they need
• Logging and periodic review of all data access
• Regular privacy and security training for staff
• A rapid response plan in the event of a security breach

5.3 Your Role

You also play an important part in keeping your account secure. Use a strong and unique password, do not share your login details with anyone, and if you notice any suspicious activity please notify our support team immediately.

6. Cookies Policy

sb789 uses cookies and similar technologies to improve your experience on the website. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Essential for site operation — login sessions, security tokens
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: To understand site usage patterns — anonymized data

6.2 Managing Cookies

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect some core features of the site.

7. Your Rights Regarding Your Information

You have certain fundamental rights regarding your personal information, which sb789 respects.

7.1 Right of Access

You may request to view the information we hold about you at any time. We will respond within 30 business days.

7.2 Right to Rectification

If any of your stored information is incorrect, you can request a correction through our support team. Keeping information accurate and up to date is essential for safe service.

7.3 Right to Erasure

You may close your account and, in certain circumstances, request deletion of your information. However, we are legally required to retain certain information for a specified period in cases involving legal obligations, fraud investigations, or financial records.

7.4 Right to Restriction of Processing

In certain circumstances you may request that processing of your information be restricted. Send such requests to us by email at: [email protected].

7.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or notifications, you may opt out at any time through support. Even after opting out, important account and transaction notifications will continue to be sent.

8. Data Retention Period

We retain your information only for as long as necessary to fulfil the relevant purpose.

• Account Information: For as long as the account is active and for the applicable legal period after closure
• Financial Transaction Records: For the period required by financial law and regulatory requirements
• KYC and Identity Verification Documents: In accordance with applicable legal guidelines after account closure
• Support Communication History: For a defined period to ensure service quality
• Website Usage Data: For a limited period, after which it is anonymized

Once the defined retention period ends, we delete data securely or render it irreversibly anonymous.

9. Protection of Minors

sb789 provides services only to individuals aged 21 and above. Under no circumstances do we knowingly collect information from or provide services to minors (those under 21).

Age verification is mandatory at registration. If we learn that a minor has opened an account using false information, that account will be closed immediately and all related information will be deleted.

10. Changes to the Privacy Policy

We may update this privacy policy from time to time in light of business changes, technological developments, or regulatory requirements.

For any significant changes, we will:

• Publish the updated date on this page
• Notify registered users via email or in-platform notification
• Obtain consent again if necessary

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. You are advised to review this page regularly.