Safe and Responsible Gaming

sb789's commitment to responsible gaming

We believe entertainment should be safe and controlled. sb789 offers self-exclusion, deposit limits and 24/7 Bengali support for responsible gaming.

What is responsible gaming and why does it matter?

Online gaming and betting can be an enjoyable form of entertainment when played mindfully and within a set budget. sb789 has always believed that this form of entertainment should never have a negative impact on anyone's life. The core of responsible gaming is understanding your financial limits, staying in control of your time, and keeping life's other responsibilities ahead of gaming.

sb789 is committed to providing players in Bangladesh with a transparent, safe and responsible gaming environment. Our platform includes multiple safety tools — deposit limits, self-exclusion and time-out — to help you stay in control at all times. We want every player to enjoy gaming with a healthy mindset, and if you ever feel the situation is getting out of control, reach out to our 24/7 support team in Bengali.

On this page you will learn how to use sb789's responsible gaming tools, recognise the signs of problem gambling, and seek help when needed. Remember — the purpose of playing is enjoyment, not a guaranteed way to earn money.

Our safety tools

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and a specified waiting period applies if you want to increase it.

Time-Out Feature

Take a temporary break from 24 hours up to 90 days. During a time-out, no betting or deposits will be processed on your account. Giving yourself a break is never a sign of weakness.

Self-Exclusion

If you feel gaming is becoming difficult to control, use self-exclusion to close your account for 6 months or permanently. During this period sb789 will not send you any promotional messages.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the system will alert you and the session will end. Taking regular breaks helps build healthy gaming habits.

Reality Check

View information at any time on how long you have been playing and the total amount you have deposited and withdrawn. Transparent information helps you make the right decisions.

Age Verification — 21+

sb789 is for players aged 21 and above only. Age verification is mandatory at registration. If there are minors in your household, use password protection on your device.

Warning signs of a problem

If you notice any of the following signs in yourself, you may need help. Recognising them early is the best step to take.

Watch out for these signs

  • Continuing to play repeatedly in an attempt to recover lost money
  • Neglecting family, work or studies because of gaming
  • Borrowing money or dipping into savings beyond your budget to bet
  • Wanting to stop gaming but being unable to stop yourself
  • Hiding gaming activity or lying to family about it
  • Feeling restless, irritable or anxious when unable to play
  • Turning to gaming to relieve stress

Tips for safe gaming

1

Set a budget

Decide in advance how much money you will spend on entertainment each week or month. Only play with an amount you can afford to lose without it affecting your daily life.

2

Set a time limit

Decide in advance what time of day you will play and for how long. Check the clock, take breaks, and spend time with family or friends.

3

Do not make winning your only goal

Gaming is entertainment, not a reliable source of income. Outcomes are always uncertain — keeping this mindset reduces disappointment.

4

Never play with borrowed money

Borrowing from others via bKash or Nagad to bet is risky. Only use money that is truly spare.

5

Check your state of mind

Avoid playing when you are angry, upset or under the influence of alcohol. Playing with a calm and clear head is the core principle of responsible gaming.

6

Let a loved one know

Tell a family member or trusted friend about your gaming habits. An outside perspective will help keep you on the right track.

sb789's self-help tools

You will find these tools in sb789's account settings to keep yourself safe. You can use them at any time, and if you need assistance, speak to us in Bengali via live chat.

Deposit Limit

Set your own daily, weekly or monthly deposit amount. Reducing a limit takes effect immediately.

Loss Limit

Set a limit so that play stops after you have lost a specified amount and keep yourself protected.

Time-Out

Take a break from 24 hours to 90 days. Deposits and betting will be suspended during this period.

Self-Exclusion

Close your account for 6 months or permanently. No promotions will be sent during this period.

For players aged 21+ only

You must be at least 21 years old to open an account and play at sb789. Please cooperate if asked to provide age verification documents. Keeping minors away from gaming is a responsibility we share.

21+ For adults only — age verification is mandatory

Support and contact

If you feel gaming is causing problems in your life, do not hesitate to reach out to us. Our support team is available in Bengali 24 hours a day, 7 days a week.

24/7 Bengali Support

For anything related to responsible gaming — from setting deposit limits to self-exclusion — speak to us directly in Bengali via live chat. We will help without judgment.

Support email:

24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)

Family protection tips

  • Do not share your account password with other family members.
  • Turn off auto-login on your device if there are children at home.
  • Keep your payment details (bKash, Nagad PIN) secure.
  • If a family member is in difficulty, let us know — we will arrange support for their account.

Responsible Gaming FAQ

Responsible gaming means understanding your financial and mental limits and playing for entertainment purposes. It includes sticking to a budget, playing within set time limits, not placing extra bets to recover losses, and always putting family and work responsibilities ahead of gaming.

Log in to your sb789 account, go to "Account Settings" and you will find the option to set deposit limits under the "Responsible Gaming" section. You can set one or more limits — daily, weekly or monthly. Reducing a limit takes effect immediately. Increasing a limit requires a specified waiting period.

You can choose how long your self-exclusion lasts — from 6 months up to permanent. If you choose permanent self-exclusion, your account cannot be reopened afterwards. For help with anything, contact our 24/7 live chat in Bengali.

If you notice signs of problem gambling in a family member or friend, start by having an open conversation with them — with empathy, not judgment. Let them know about sb789's self-exclusion or time-out options. Our support team can also offer guidance in this situation — contact us at [email protected].

Your account balance is kept safe during a time-out or self-exclusion. Even though new deposits and betting are suspended, withdrawals of your existing balance are generally still available. Contact our live chat for more details.

You must be at least 21 years old to play at sb789. Age is verified at registration and identity documents or other paperwork may be requested if needed. Minors are not permitted to open an account.

No, using responsible gaming tools will have no negative impact on your account. We respect and encourage this decision. Setting deposit limits or taking a time-out reflects your healthy gaming habits.

Play safely and enjoy the experience

Enjoy sb789's cricket betting, slots or casino games while following responsible gaming guidelines. Check our FAQ or contact the support team for any questions.

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